LL Counsellor - hope this is not a sign of things to come :(

[Blonde Logic]

I saw my LLC last Thursady for the info session. She advised the 7-1-08 class was filling up fast so the sooner we got our forms back the better.

I rushed out the next morning, saw my doctor and had the form in her office by10:30am. I enclosed a note asking her to call me to confirm I am in the class.

As of yet, not a call or an email had been received.

I called her voice mail last night and left a message I was anxious to know - surely she would understand that - and still, no reply.

When I first contacted her for information, it took days for her to reply.

I am discouraged, and hope she is a bit more available once I am in her "care." And I certainly do not want to get annoyed with her and get off on the wrong foot - but I think myself thats pretty poor not to be letting me know, when she knows how important it is.

Sigh. Keeping fingers crossed - and hoping I am starting then. If there are any changes or surprises or delays I will be gutted.

[DaveP]

Which one is that at?

[Blonde Logic]

Which one is that at?

Hi Dave

I don't feel I should say, in case she ever looks in on this site, or if others here know her, etc. There may be a very good reason why she has not gotten back to me yet, so I hasten to say anything too derogatory.

I just wish I would hear from her!! I NEED to know that there is a day set aside to begin my new life!!!! ARGH!!!!! Still no word yet. Tomorrow will be a week since I dropped my form off. Have left a written request to be notified, and emailed request and a voice mail.

What would you guys do?

[Deb G]

I have to say, my LLC is fab! If ever I have left a message, she's returned my call within the hour. When I was poorly and couldn't go to class she rang me every couple of days to see how I was!

[Blonde Logic]

I have to say, my LLC is fab! If ever I have left a message, she's returned my call within the hour. When I was poorly and couldn't go to class she rang me every couple of days to see how I was!

Thats how it should be. I am feeling a bit discourage. I don't want to keep harping at her, but I need to know!! I NEED to know - ya know??

[mindless]

All I can say is - you are the Customer and will be expected to pay over a not inconsiderable sum each week to the LLC for the benefit of not just the LL meals - but their Services.

If they are not supplying the Service to a level you expect - thats wrong.

Is this counsellor the only one near you? Maybe you could see if there is an alternative one near you?

If not - I would be very wary of signing up without addressing these issues with them - as it will set the trend going forwards.

Failing everything else - contact Lighterlife themselves as this reflects badly on them as a company

[peanut]

BL - my mum had a similar experinace with a LLC in essex - took her weeks to get back to her. Has put mum off now 8(

[Frejja]

blonde logic, I feel rotten for you. I know how excited and desperate I was to start in June and my life has turned around. Please don't let it get you down...you'll get it sorted and it really is the start of a new life. Good luck!

[Blonde Logic]

Just called and left another message. Tomorrow it will be a week since I dropped off my form! I wonder if she will detect the sound of frustration in my voice on her voice mail.

I just called LL. They checked and show no record of her being on Hols. They will email her and ask her to contact me. There are no other LLCs in my immedaite area but 2 not too far away - about 30 minutes. If all else fails - guess I will travel.

I will reserve judgement until I know why she has not called - there could be problems I would be unaware of so don;t want to critisize to hastily - I just WANT TO KNOW!!!!! lol

[dawnyblue]

Hi

sorry for butting in, I'm actually on CD and the nearest councillor to me is just over an hour away. I decided to go for it anyway and find it worth the travel.

If I were you I'd seriously look at the other LLC's, contact them both and see how efficient they are at getting back to you. It gives an indication of the quality of care to expect and the current one you are trying to get hold of sounds as though there is virtually no quality.

good luck for January

[Blonde Logic]

Just out of curiosity - do your LLCs work out of their home or an office or social centre, etc?

[Zomble]

Mine's at an office suite, quite big as it's a busy place. Usually while we have our WIs and order our foodpacks, our counsellor is seeing another group. Then when they go she moves on to us. I don't know how she does it really.

I'm so sorry you're not getting any response, BL. Don't know what to think. Do you know anybody else who has used this LLC?

[Annie 100]

I'm from West Sussex and did LL in Durrington. If it is that one, I too had trouble getting a start date, but it was worth it, she is amazing, probably one of the best in this area, so hang on and don't get down, it will be worth it, promise!

[Blonde Logic]

Well, tomorrow is Sunday, and then we are into the holiday.

Looks like I will spend Christmas wondering if I even got in the class.

I have planned that he week before I start LL I would cut back on carbs, etc. Now I may not even know until just days before the class starts whether I am in or not.

I can't believe she has not confirmed, more then a week after I dropped off the form.

[DQ]

Hi mate

Sorry to hear she still hasn't been in touch with you but there is nothing stopping you lowering your carbs and upping your water in preparation regardless. Remember, whether you start on 7th January or the 17th, it can only do you good to be prepared, and lowering your carb intake will mean that you will go into ketosis faster, and thereby not 'suffer' the three day hell that many people go through.

Really hope she gets in touch with you soon, and wishing you luck for a brilliant start to 2008