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Off topic - Anyone work for an estate agent in the UK

Need some advice.

If I have a standard service from an agent where as they find me a tenant and do the cred checks and inform the utility companies.. Charge me £100 plus one months rent, Do i need to pay them a cancellation fee from the Standard service? Iv been told that they will charge me one months Fee for leaving thier service!! they are not even doing anything for me! alternativly IF i contiune thier service for 6 months and stay with my current tenants they will charge me £95 to draw up the new contract with the new date and signatures on it!!! total scam!
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