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Hi The same thing happened to me and I got the 7 day email, but I think maybe they're just covering themselves as it was sorted by the next day. Good luck!!

I sympathise. Have a similar problem myself - if you find the answer please let me know!

Thanks - and WELL DONE!!!

Thanks a lot for your answers. I might just give it a go!

Does extra easy work as well as original and green? If so why bother with the other two? I'd love to know what everyone thinks as I'm scared of tring it!