Yeah well you should see the complaints I get when people post in the wrong section and duplicate posts, theres a lot of moaning there too. Which is why we have the guidelines we have, its only courtesy to follow them
Dolly, I understand you wanted to find out quickly, but there are many posts every day in the wrong sections, if someone hasn't answered your post in the syn section, it is probably because there is no one online to check for you. So it will make no difference reposting it.
It just makes more posts for Starlight to have to move. Which you will then understand why Starlight has to clarify the rules again.