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My Kindle broke :(

On the verge of a nervous breakdown when I realised my Kindle had died on me. Nothing I tried sorted it. so at the ungodly hour of 0345 I tried Customer Services, fully expecting to be told they were closed til the morning. Nope, got a lovely guy on the phone who talked me through another 2 suggestions for a fix then said 'Ok we'll just send you out a replacement'

I cant believe it theyre sending me out a replacement free of charge and it arrives on Friday morning

Absolutely amazing service!!! Other companies could do well to take note.
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gettingfitat50 said:
I guess you got it from Amazon?

They are very good when something goes wrong.

If you didn't get it from there tell us the company so I can use them in the future.

I like companys with good customer service.I would buy something from them even if it cost a couple of £ more.
Totally agree!

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Full Member
S: 14st0lb C: 12st0lb G: 12st0lb BMI: 23.4 Loss: 2st0lb(14.29%)
wow very impressive. Id be the same as you if my kindle died...i have had it a year and its one of my most prized possesions ;)
S: 16st7lb C: 12st13lb G: 10st0lb BMI: 30.1 Loss: 3st8lb(21.65%)
I'm getting a kindle for Christmas, so looking forward to it!

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