My Kindle broke :(

Discussion in 'Book Club' started by Starlight, 23 November 2011 Social URL.

  1. Starlight

    Starlight Gold Member

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    On the verge of a nervous breakdown when I realised my Kindle had died on me. Nothing I tried sorted it. so at the ungodly hour of 0345 I tried Customer Services, fully expecting to be told they were closed til the morning. Nope, got a lovely guy on the phone who talked me through another 2 suggestions for a fix then said 'Ok we'll just send you out a replacement'

    I cant believe it theyre sending me out a replacement free of charge and it arrives on Friday morning

    Absolutely amazing service!!! Other companies could do well to take note.
     
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  3. Emmey1

    Emmey1 Gold Member

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    Totally agree!

    Sent from my iPhone using MiniMins
     
  4. Starlight

    Starlight Gold Member

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    It was Amazon. I'm so impressed. I phoned them at 4am Wed. Kindle arrived 0830 Thurs! :)
     
  5. trw1972

    trw1972 Full Member

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    wow very impressive. Id be the same as you if my kindle died...i have had it a year and its one of my most prized possesions ;)
     
  6. barbara-ann

    barbara-ann Full Member

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    I'm getting a kindle for Christmas, so looking forward to it!
     
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