Yes. You can.
Last night our boiler stopped working. We called BBritish Gas to take out heir home EMERGENCY cover advertised at 9.00 a month. We expected we would have to pay a premium for the repair being a new policy, but were told it will instead cost 28.00 a month instead of 9.00 and then reduced the next year.
We asked a pointed question: Do your service techs carry all the parts they would need for our brand of boiler. The answer was yes.
Guy arrives today, and says, sorry. Don;t have the part. Cannot get it untill next Tuedsday!!!!!!!
LAst night we at least had hot water. After whatever he did, we now have no hot water, and no heat. Until Tuesday.
Hubby asked, "How am I meant to bathe for work".
Techs reply "You should have had an electric shower, shouldn't ya" Helpful mate, real helpful.
I am steamed. It is freezing in the house, and the weather is meant to get colder over the weekend. No heat, no bathing, nuttin.
I work in insurance. I move mountains for people, and I just called them and some young lad siad, in a rather droll uninterested voice...."Welllll. <silence> What do you want us to do about it?"
I suggested they perhaps stop focusing on their profits, and raising customers fees and work on making their EMERGENCY service a service that can satisfactorily deal with an EMERGENCY.
GRRRRRRRR. I am cold and I am annoyed.
OK. Rant over. Sorry. Thanks.
So, how are all of you anyway!?