You can take the flapjacks back regardless of whether they were ordered in for you or not and it is free of charge to swap for soup or shakes. You say you are on day 3 and have flapjacks? You may have to get in touch with Lipotrim or ask somebody more up to date than me but I wasn't offered flapjacks or soup until my second or third week.. I don't know if it makes any difference to the diet but my chemist would not give me them until I had completed the first week (could of been two weeks, can't remember) .. x x x