Hi Tel,
Good luck with your lipotrim journey.
Not to put a downer on things - but your pharmacist really shouldn't have started you on this program without explaining all of this and asking you to watch the DVD. My understanding was that it was obligatory for prospective lipotrimmers to watch it before they started, but I may be wrong here. I'd be interested to hear views of others on this.
And please don't get me wrong Tel - it sounds to me like the pharmacy should have taken a bit more time or else asked you to come at another time when you could spend a bit longer going over it.
After all, pharmacists are healthcare workers, not shop assistants handing over the sachets for cash. They have moral and ethical duties to ensure the best treatment and outcome for all of their customers.