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If you scroll to the bottom of the list of different forums and look for the technical support one, there is some info in there about it :)

Hope that helps
If you look at the bottom of the left hand panel of each post there's a little circle button that show's whether the poster is on or off line next to that there's a pair of strange looking weighing scales - well you click on that. When you click on it a little box will come up for you to leave a comment on the post in question. Hope that helps.
Got it now, this should be more obvious because I would have loved to have given points to so many people because of their great advice. Julia

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