alfsmummy11
Silver Member
Hi. Just a quick question who do you complain to if you need to put a complaint in about your c? xx
Medusa said:Goodness...I'm not sure. Are there area reps? Have you tried contacting head office?
CAPRICORN said:Hi there
The head office is :-
po box 55
Alfreton
Derbyshire
DE55 4UE
or e-mail
info @s limmingworld .com -without the gaps
sugar_lipswales said:I contacted head office and an area manager called me on the mobile number I supplied, they're very nice and just want to get to the bottom of things and improve the SW experience for everyone x
jaylou said:If you know who the area manager is, then I'd ring them, if not then email SW head office.
Hope you get on okay. x
hexe said:At the end of the day, you are the customer and you pay for the service. Therefore you can expect a service that is up to standard (at least). I know that complaining can be a bit daunting, but if nobody says anything how would they know and take steps to improve?
Jill xx
Ellebear said:I am sure it would be anon??? if you asked for the information to be kept anonymous.
Good luck - you are doing the right thing if you are unhappy at class over something.
x
Ellebear said:If you think she will know its you - i would speak to her face to face. Be as clear as you can about how upsetting it is. If you cant do it F2F perhaps put it in a letter and ask her to read it.
Will you be looking to change classes? Good luck - sounds horrible x
Ellebear said:i think for a target member you have additional HEX's! Not there yet but i am sure someone will help. Do a search? xxx
aislingb said:your consultant sounds horrible hun. its true about the healthy extras when u hit target u actually have 2 additional hex's a day thats what we were told last week after one woman in our group got to target