ok so now im home! right i work in a betting shop, i have been there a year, i received next to no training before my then manager got fired, which left just me running the shop (there are now 2 of us but i work mon-fri) and a customer came in today asking for a bet i had never heard of as it was a special bet, so when i asked my boss about it i still did not understand it as it involved the distance that the horse run by being converted into "points" anyways i got shouted at on the phone for arguing when i was infact not arguing i was just saying that i still didnt understand.... anyways ive not been feeling well either and all that ontop of everything i have done for this shop just really bloody annoyed me.. ill give you an example of just 1 of the things ive had to do there.... an old man came in and used out loo (which is right next to my desk) and crapped ALL OVER the room, no joke, all over the floor and all over the toilet, even some on the walls. this was at about 10am, i called my boss to let her k now what had happened and said i would not be cleaning this up blahblahblah anyways i was then told she would be down in the evening to clean it up, which would mean me putting up with that mess/smell for at least 8 hours and obviously i couldnt do that so i went to the shop and bought bleach, gloves etc and cleaned it. i felt so sick! i mean im a customer service assistant not a toilet cleaner! ARGHHHH this is what im so annoyed about i try and do my best but my best is not good enough, if its not my boss having a go its her son or the head office you are treated like crap no matter what you do
REALLY sorry for the long post