Dangerous packaging!

Discussion in 'Diet Chef' started by small steps, 16 July 2011 Social URL.

  1. small steps

    small steps Full Member

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    I don't usually start a thread, but I am so annoyed after scalding my hand with soup:mad:

    I heated a soup last night, when I carefully opened the packet, I couldn't get the packet to fully open, I tugged and managed to pour the soup all over my hand. It was so incredibly hot:mad:

    I ran the scalded hand under a tap - as I couldn't feel anything, I didn't realise I was putting my hand under hot water.... when I realised I ran soaked my hand in cold water.

    I now have a very sore scalded hand:cry:

    Has anyone else experienced problems with the soup packets?

    Any idea what I did wrong? Is it possible to over heat the packets, so the plastic doesn't tear properly?

    I am now too traumatised to have soup today!
     
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  3. Ra7475

    Ra7475 Member

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    Hi really sorry about your hand, do hope you are OK and it is not still sore. I am sure on the instructions it states to use scissors when fully opening. I have done the same but not managed to fully tip it on me but just a small amount but hurt a lot !!!!! I read the instructions and I'm sure it stated to use scissors...

    If still ensure contact customer services on the diet chef website

    Hope that helps
     
  4. small steps

    small steps Full Member

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    I have been wondering how I managed to scald my hand, when I have always managed to open the soup packets without any problems.

    I checked the microwave at work. It is 950W, instead of 750W at home. I believe I may have over heated the packet.

    Lessons learned -
    :eek:use scissors to open the packets.
    :eek: Do not overheat packets

    I was really impressed with the Diet Chef customer services. I emailed them and explained that I had scalded my hand and no longer wanted soups, so instead they posted some milkshakes, free of charge!
    This cheered me up and retained my custom!
     
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