I get mine delivered to work, even with the mens monthly pack it's not a massive box and is fairly easy to carry - granted that's no good if you don't work! I've had 2 deliveries so far and both have been totally spot on, the text gives you the option to change the date if you're not going to be in, but you can't change the time, they give you an hours slot, both of mine have arrived early on in that hour. I'm very impressed with interlink, much better than Yodel who left my la senza order in the grit bin in our car park (I live in an apartment too) even though I was in!!