Hey,
How do u make it? Do u make sure the water is ice cold?
I have water in the fridge all the time so use that if not then put it in the freezer for a bit.
I then put the mix a mousse powder and shake pack together and mix them up with a fork so that u dont get any gelatine lumps. Then add that with the water to my blender and blend for about 3-4 mins and then put it in the fridge fro about 10 mins.
Its perfect!!!