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New starter who can't log in - can you help

Hi all

i joined online today. Trying to log in and it needs my goal weight, when I went to set it it said it was above my start weight ( it's not!) so I thought ok, will set it lower but anything lower they won't accept as it is in the unhealthy range. So I am stuck on that screen and cannot log in or change my start weight. Any ideas? Beyond frustrated as need to go shopping today to get stuff but don't know what to buy. Thanks
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