Ordering probs

Discussion in 'Exante' started by ww_horror, 10 May 2011 Social URL.

  1. ww_horror

    ww_horror Full Member

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    Has anyone had problems using the exante site?

    I tried to order last night and the status sat at payment review for hours, then this morning when i checked it had dissappeared.
     
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  3. Littlered81

    Littlered81 Full Member

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    I haven't had that problem. The only issue I had was that I was certain I only ordered 1 bumper box but they delivered 2 and when I checked I had been charged for 2. Not much use as they don't do returns! But still, I'm hoping that 8 weeks worth should mean I don't need to buy too much more!
     
  4. Jubbly

    Jubbly Loves Minimins long time

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    Had the same problem today but seemed to go through eventually...
     
  5. Divster

    Divster Banned

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    If the website hangs during your order and at the end you dont reach the order complete screen, step 5 I think? your payment didnt go through, this will be confirmed by no email being sent to confirm order!

    Happened to me on very first order, just had to redo order
     
  6. Wallywithabrolly

    Wallywithabrolly Full Member

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    I've just ordered a bumper pack and it was very quick, maybe it's the time of the day?
     
  7. ww_horror

    ww_horror Full Member

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    Hi, my order has gone through finally! I am expecting the bumper pack today but no idea when.
     
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