Rejoined SW last night but cant access sw online

Discussion in 'Slimming World' started by jessie15, 24 November 2011 Social URL.

  1. jessie15

    jessie15 Full Member

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    I rejoined last night, they didnt give me a new card I used my old one but i cant get on the members area, any ideas?
     
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  3. Jaq

    Jaq Silver Member

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    It depends if you registered with lifeline online before I'd imagine.

    If you did then I guess your old username and password will become active. If not you'll need the pin number that goes with your card and your c should be able to give this to you.

    If it's something else...sorry.....lol
     
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  4. Vixxster

    Vixxster Nojo on the YoYo

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    Your pin number will have been reset when they reset your old card - ask your C for your new pin number x
     
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  5. Auburn

    Auburn x x x

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    I found exactly the same. I rejoined last wk, thought my old log in would work but it doesn't. I asked tonight and they gave me a pin to use, I'll try it at work tomorrow :)
     
  6. jessie15

    jessie15 Full Member

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    Thanks everyone for your replies, dont know why but it now works.
     
  7. paperclip

    paperclip Silver Member

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    It normally takes about 24hrs from joining up at a meeting to when it works online for you - your consultant should have told you this!

    Glad it's all working now :)
     
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