Unfortunately it's forum 'regulars' who've been around a long time that make newbies like me feel completely unwelcome with threads like this. From what I've seen in the week I've been on here most newbies will come on, post a thread saying hi I'm new and probably ask a couple of questions. Yes, you could probably find an answer on a sticky, but nothing beats the personal touch which is what makes a busy site supportive. All forums that I've been around work like this (well, the successful ones that feel like a community) and afterall you don't have to read all the threads if you feel they're just asking the same questions. Heaven help the newbies - where are we supposed to go for support if it's being made obvious we're not welcome? If it's supposed to only be for people who've been around for a while then don't let new people register, keep it a closed shop and then there won't be annoyingly similar questions asked!