How can I contact Exante regarding an order?

Discussion in 'Exante' started by Elvira, 15 July 2010 Social URL.

  1. Elvira

    Elvira Mistress of the Dark

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    I can't seem to find a telephone number anywhere!!!

    I have had two different purchase orders from them but I only tried to purchase a bumper pack of shakes once and I didn't complete the payment through PayPal so now I don't know if they are taking the money, taking it twice or whether the order is, as I thought, not completed. I don't want to order it if I already have 2 coming!!! Help! x
     
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  3. Yambabe

    Yambabe Bad Girl

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    Email them, they are usually very quick to reply. Quote both order numbers and ask them what's happening.
     
  4. Elvira

    Elvira Mistress of the Dark

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    Thanks Yambabe, I'm just panicking a bit in case all the orders have gone through. I don't want to be bankrupted :eek:
     
  5. Elvira

    Elvira Mistress of the Dark

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    I got a reply. My they are quick!!!

    All sorted now! Thanks again :D x
     
  6. markanderl

    markanderl Silver Member

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    Yeah they are quite impressive, but if you ever need their phone number look at your receipt and it should be on there. Thats where I found it, under their address
     
  7. Elvira

    Elvira Mistress of the Dark

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    Ah right thanks, I shall do that :) I don't have a receipt yet as it's the first time I have bought the packs. It just confused me that they sent a purchase order before I had paid and it looked as if I has paid already. Maybe it's just me but very confusing lol! x
     
  8. calligas

    calligas is slowly shrinking

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    if it hasn gone thro paypal it has not been ordered that happened to me once.
     
  9. markanderl

    markanderl Silver Member

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    Just in case you need it, here is the number - 01202721832
     
  10. Elvira

    Elvira Mistress of the Dark

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    calligas, glad it's not just me!!!

    markanderl, thanks so much :D
     
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