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How can I contact Exante regarding an order?

Elvira

Mistress of the Dark
#1
I can't seem to find a telephone number anywhere!!!

I have had two different purchase orders from them but I only tried to purchase a bumper pack of shakes once and I didn't complete the payment through PayPal so now I don't know if they are taking the money, taking it twice or whether the order is, as I thought, not completed. I don't want to order it if I already have 2 coming!!! Help! x
 
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#2
Email them, they are usually very quick to reply. Quote both order numbers and ask them what's happening.
 
#5
Yeah they are quite impressive, but if you ever need their phone number look at your receipt and it should be on there. Thats where I found it, under their address
 

Elvira

Mistress of the Dark
#6
Ah right thanks, I shall do that :) I don't have a receipt yet as it's the first time I have bought the packs. It just confused me that they sent a purchase order before I had paid and it looked as if I has paid already. Maybe it's just me but very confusing lol! x
 


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