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How can I contact Exante regarding an order?

Elvira

Mistress of the Dark
S: 21st4lb C: 16st8lb G: 12st0lb BMI: 37.4 Loss: 4st10lb(22.15%)
#1
I can't seem to find a telephone number anywhere!!!

I have had two different purchase orders from them but I only tried to purchase a bumper pack of shakes once and I didn't complete the payment through PayPal so now I don't know if they are taking the money, taking it twice or whether the order is, as I thought, not completed. I don't want to order it if I already have 2 coming!!! Help! x
 
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S: 14st13lb C: 10st1lb G: 9st4lb BMI: 26.6 Loss: 4st12lb(32.54%)
#2
Email them, they are usually very quick to reply. Quote both order numbers and ask them what's happening.
 

Elvira

Mistress of the Dark
S: 21st4lb C: 16st8lb G: 12st0lb BMI: 37.4 Loss: 4st10lb(22.15%)
#3
Thanks Yambabe, I'm just panicking a bit in case all the orders have gone through. I don't want to be bankrupted :eek:
 

Elvira

Mistress of the Dark
S: 21st4lb C: 16st8lb G: 12st0lb BMI: 37.4 Loss: 4st10lb(22.15%)
#4
I got a reply. My they are quick!!!

All sorted now! Thanks again :D x
 

markanderl

Silver Member
S: 18st7lb C: 17st0lb G: 12st7lb BMI: 36.2 Loss: 1st7lb(8.11%)
#5
Yeah they are quite impressive, but if you ever need their phone number look at your receipt and it should be on there. Thats where I found it, under their address
 

Elvira

Mistress of the Dark
S: 21st4lb C: 16st8lb G: 12st0lb BMI: 37.4 Loss: 4st10lb(22.15%)
#6
Ah right thanks, I shall do that :) I don't have a receipt yet as it's the first time I have bought the packs. It just confused me that they sent a purchase order before I had paid and it looked as if I has paid already. Maybe it's just me but very confusing lol! x
 

Elvira

Mistress of the Dark
S: 21st4lb C: 16st8lb G: 12st0lb BMI: 37.4 Loss: 4st10lb(22.15%)
#9
calligas, glad it's not just me!!!

markanderl, thanks so much :D
 


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