I got a reply from Starbucks...

[KD]

I'm definitely living in another world

I went to the M&S cafe with kiddo the other day, and felt like I was an alien for asking for a coffee.

Which one?

Just a coffee

Yes...but which one?

A black one with a bit of milk

Ack...Can't be that difficult surely???

 

[Karen1972]

LOL i know what you mean KD. I've only been drinking coffee for a few months - i love it now though and am sorta used to the different varieties - just stick to Americano though (the long black one!).