Don't you just hate ***$ twatbadger letting agents.
The guy we are dealing with is a proper plum. As soon as he got our agency fees to process our tenancy agreement he just stopped answering calls or emails. He has lied to our new landlady and told her we don't have pets even though we have declared to him in writing we have cats - hopefully she will be ok about it because that can be cause for eviction!
He's just bought the keys round to me, after I paid the deposit and months rent this morning, and said we can't have a photocopy of the contract we signed this morning until next week, as he has to send it to head office before he is allowed to photocopy it!
And finally, having signed the contract, paid the rent and deposit up front, got the key etc I say ok, how do I pay next months rent - I haven't been given an account number to pay into or any kind of info. Oh yeah, oh, hadn't thought of that... (!)