Hmph!

Discussion in 'Exante' started by TeeferTiger, 22 June 2011 Social URL.

  1. TeeferTiger

    TeeferTiger Member

    Posts:
    18
    Likes Received:
    0
    Start Weight:
    12st6.5lb
    Current Weight:
    11st7lb
    Goal Weight:
    10st0lb
    Lost(%):
    0st13.5lb(7.74%)
    Diet:
    Slimming World
    I just went through the box looking for a leaflet or something giving info about the diet and found that I'm missing the 14 toffee nut raisin bar things that were meant to be in the bumper pack.

    Mixed feelings about it because I don't like raisins lol But I've paid for them, so I want them goshdarnit! Hopefully they'll compensate me for their error by giving me some more of the choc orange ones instead... :D

    And of course, you can't just phone them and talk to someone can you... oh no! "Leave us a message after the tone" and you can get "support" by sending them an email. Good job there's forums like this isn't there?!
     
  2. Avatar

    MiniMins.com Matched Content

  3. Starlight

    Starlight Gold Member

    Posts:
    37,910
    Likes Received:
    1,128
    Diet:
    Weight Watchers
    Their customer support is absolutely excellent.. youll get a reply really quickly and theyll send the bars out
     
  4. TT Tessie

    TT Tessie Full Member

    Posts:
    212
    Likes Received:
    2
    Start Weight:
    19st7lb
    Current Weight:
    17st4lb
    Goal Weight:
    13st0lb
    Lost(%):
    2st3lb(11.36%)
    Diet:
    EXANTE (LIPOTRIM PREVIOUSLY)
    Easy there Tiger! :)

    Drop them an email, I've not had to contact them that much. But any time they've been prompt & helpful.
    I would mention that you would prefer to compensated with the choc/orange. Does no harm to ask. I recently was short a couple of shakes and they had no problem sending me on a preferred flavour.
    Good Luck.
     
  5. TeeferTiger

    TeeferTiger Member

    Posts:
    18
    Likes Received:
    0
    Start Weight:
    12st6.5lb
    Current Weight:
    11st7lb
    Goal Weight:
    10st0lb
    Lost(%):
    0st13.5lb(7.74%)
    Diet:
    Slimming World
    I'm only speaking in jest, life's too short to get seriously worked up over something minor. I've left them a message and I'll send them an email tomorrow afternoon if I haven't heard anything. If they won't exchange, I'll just pick the raisins out... I've been doing that for years with scones and flapjacks :D
     
  6. ShedMasterZero

    ShedMasterZero was DeepThought

    Posts:
    324
    Likes Received:
    0
    Start Weight:
    17st10lb
    Current Weight:
    16st2lb
    Goal Weight:
    12st0lb
    Lost(%):
    1st8lb(8.87%)
    Diet:
    Exante TS
    I doubt you would even notice the raisins.
     
  7. TeeferTiger

    TeeferTiger Member

    Posts:
    18
    Likes Received:
    0
    Start Weight:
    12st6.5lb
    Current Weight:
    11st7lb
    Goal Weight:
    10st0lb
    Lost(%):
    0st13.5lb(7.74%)
    Diet:
    Slimming World
    Just checked my email and they've said they'll arrange to send the stuff out asap... so I replied saying that if they felt in a really lovely mood and fancied swapping them out for choc orange then I really don't mind lol

    I really wasn't expecting a reply this evening, especially with not giving my order number, just my phone number and name. And they spelt my name right in the email! It's not a difficult name, but people insist on adding extra letters... Pleasantly surprised now :)
     
  8. TeeferTiger

    TeeferTiger Member

    Posts:
    18
    Likes Received:
    0
    Start Weight:
    12st6.5lb
    Current Weight:
    11st7lb
    Goal Weight:
    10st0lb
    Lost(%):
    0st13.5lb(7.74%)
    Diet:
    Slimming World
    Oh I would! lolol I used to sit picking EVERY SINGLE piece of onion and pepper off pepperoni pizzas when I was a teen. I can't believe I was such a fussy eater back then. I only ate potatoes and then sweetcorn when I was a teen. Then I moved out and realised that if I liked Dad's spag bol, then I must like onion. And so on and so forth.
     
  9. TT Tessie

    TT Tessie Full Member

    Posts:
    212
    Likes Received:
    2
    Start Weight:
    19st7lb
    Current Weight:
    17st4lb
    Goal Weight:
    13st0lb
    Lost(%):
    2st3lb(11.36%)
    Diet:
    EXANTE (LIPOTRIM PREVIOUSLY)
    Any luck with the Choc Orange?
     
  10. Sage-femme

    Sage-femme Silver Member

    Posts:
    1,410
    Likes Received:
    7
    Start Weight:
    14st6lb
    Current Weight:
    13st5lb
    Goal Weight:
    9st7lb
    Lost(%):
    1st1lb(7.43%)
    Diet:
    Exante
    That's what I was wondering :p
     
Popular Forums
  1. MiniMins.com is a weight loss support community helping each other on their weight loss journey. We have a multitude of forums, from Slimming World and Exante, to Success Stories. Click the logo at the top right to return to the forum home page at any time.