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Is it just me....

Discussion in 'Slimming World' started by kerry b, 4 November 2011 Social URL.

  1. kerry b

    kerry b Silver Member

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    Diet:
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    .... that is having problems accessing the syns calculator (or any other part of the website) from my android phone (HTC wildfire). Everything freezes or I get booted off the website and back to my homepage. It's a complete pain in the backside when i'm shopping:mad:
     
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  3. leah717

    leah717 Full Member

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    Start Weight:
    11st13lb
    Current Weight:
    11st2lb
    Goal Weight:
    10st4lb
    Lost(%):
    0st11lb(6.59%)
    Diet:
    slimming world
    no i can get on it from my iPhone ok. are you actually getting logged on? Sometimes it won't log on for me but I just need to clear the cache/cookies ( I found that out from clicking on the technical help link just below the sign in bit)
     
  4. kerry b

    kerry b Silver Member

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    Thanks, how do you sort out the cookies on the phone?
     
  5. leah717

    leah717 Full Member

    Posts:
    231
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    Start Weight:
    11st13lb
    Current Weight:
    11st2lb
    Goal Weight:
    10st4lb
    Lost(%):
    0st11lb(6.59%)
    Diet:
    slimming world
    sorry for being so long getting back to you. I've an iPhone so I go to settings, safari settings and under that there is options to clear history, clear cookies and clear cache.

    i usually clear all 3 and that gets it working

    Sent from my iPhone using MiniMins
     
  6. kerry b

    kerry b Silver Member

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    Diet:
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    Thanks for getting back to me. I took the phone into the shop yesterday & they said it will have to be sent off to be synced as there is a problem with the phone. Not a happy bunny.
     
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