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waited all day no delivery - what next?

Discussion in 'Slimming World Off Topic' started by big bear, 22 September 2010 Social URL.

  1. big bear

    big bear A bear on a mission!

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    Ok bought a few things for home delivery from Argos. Just some storage boxes/towels & pillows not big items. They gave me delivery time between 7am-6pm & I've been here all day & no delivery.

    I just rang them on an 0845 number on my mobile she took all my details then said oh sorry the computer is down ring us back at 7pm. I said could she call me as they were suppose to deliver etc she said no as can only take inbound calls. So what next?

    If I call again what compensation shall I ask for bearing in mind I paid £5.95 for delivery & wasted a whole day indoors waiting.

    Any advice welcome?

    Anyone else had this experience with argos?
     
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  3. alwyn

    alwyn Silver Member

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    Well I'd definitely be asking them to refund your delivery charge if they can't even get round to delivering your goods in an 11-hour period!
     
  4. Starlight

    Starlight Gold Member

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    First thing Id do is email them and explain the situation, see what they say and take it from there
     
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