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waited all day no delivery - what next?

big bear

A bear on a mission!
S: 14st7lb
#1
Ok bought a few things for home delivery from Argos. Just some storage boxes/towels & pillows not big items. They gave me delivery time between 7am-6pm & I've been here all day & no delivery.

I just rang them on an 0845 number on my mobile she took all my details then said oh sorry the computer is down ring us back at 7pm. I said could she call me as they were suppose to deliver etc she said no as can only take inbound calls. So what next?

If I call again what compensation shall I ask for bearing in mind I paid £5.95 for delivery & wasted a whole day indoors waiting.

Any advice welcome?

Anyone else had this experience with argos?
 
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alwyn

Silver Member
S: 80.29kg C: 80.29kg G: 60.33kg BMI: 29.5 Loss: 0kg(0%)
#2
Well I'd definitely be asking them to refund your delivery charge if they can't even get round to delivering your goods in an 11-hour period!
 


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