cant get in touch with exante

Discussion in 'Exante' started by mrsblobby38, 30 October 2011 Social URL.

  1. mrsblobby38

    mrsblobby38 Silver Member

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    I really am fed up with them I have been having trouble placing my order all week so tried to ring them all I got was an answer machine and they said they would ring me back that was 5 days ago!!! then I e-mailed them and guess what no reply grrrrr.So I have ended up ordering some [email protected]!! it works out the same price, it has 5 times more flavours, you can have online chat with a consultant plus they take back and swap the flavours you dont like. it works the same by putting your body into ketosis and I can use it along with my exante until I am all finished. Hard luck to exante if they dont want my money someone else will.
     
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  3. Danii

    Danii Banned

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    oh dear not good news about exante :( are u enjoying slim and save now? x
     
  4. xSherrie.Chointellex

    xSherrie.Chointellex Silver Member

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    Thats not good customer care at all! Have you done [email protected] before? I've never heard of it. Good luck x x x
     
  5. Sarette

    Sarette Gold Member

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    Ooh the Slim and Save bars look so much nicer than Exante ones! Let us know how it all tastes compared to Exante please..! xx
     
  6. Starlight

    Starlight Gold Member

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    Personally I wouldnt go near S and S. They appear to sell a hotch potch of other Vlcd packs repackaged and I'm sorry but any company who sells breast enhancement pills and acai berry loses all credibility in my book

    It's really unusual for Exante to be so poor in responding I can totally see why you gave up
     
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  7. mrsblobby38

    mrsblobby38 Silver Member

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    I have ordered a months supply of s&s I am looking forward to trying all the different flavours of shakes and bars, as for all the other different stuff they sell that does not bother me at least s&s have an online customer chat and are very helpful they even gave me 10 free banana bars and water flavoring as a good will gesture as I missed a promotion also they will exchange any products you dont like and they send samples out (sounds to good to be true) I will let you know as soon as pos x
     
  8. mrsblobby38

    mrsblobby38 Silver Member

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    Oh I forgot to say they do cottage pie and spagg boll and the price is the same as exante x
     
  9. xSherrie.Chointellex

    xSherrie.Chointellex Silver Member

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    Holland and Barret sell Acai Berry products too though and they are ok aren't they?

    Hope you enjoy S&S as much as Exante, mrsblobby x
     
  10. Starlight

    Starlight Gold Member

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    Its not acai as such I have the issue with its the online sellers who put up fake testimonies with how great the products are and the fake success stories etc.

    Im just incredibly sceptical of anyone selling 'diet pills' and pills that claim to give you bigger boobs :rolleyes:
     
  11. determinator

    determinator Banned

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    good luck with S&S , I had a look at it a while back and got some samples , but i found the bars tiny and the shakes werent at all filling , and they advise to have 3 products and a multi vitamin or 4 products .. as the 3 products arent fully nutritionally balanced .. not sure i liked that !!! Good luck though
     
  12. Lord LuLu

    Lord LuLu Full Member

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    Did you email Exante or use the 'contact us' form on the website? I sent a 'contact us' message AND emailed at the crack of dawn on Thursday (as I had messed up the delivery address on my first order) and they replied by 10:30am. Maybe try the double pronged approach as it seems like your email/message might have been missed.
     
  13. Starlight

    Starlight Gold Member

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    Really? I didnt know that :eek: Oh I wouldnt like that, I like knowing have the packs and youre getting everything, I guess that must be because theyre made up of different types of packs from other VLCDs :(
     
  14. mrsblobby38

    mrsblobby38 Silver Member

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    thanks for your feedback everyone I will report back when I have tried them all and we will see if I continue to lose weight, I have lots of exante too but I am so bored with the same old flavors so I will mix and match I mean lots of people on Exante eat the bars from leading supermarkets so it is all mixed anyway If I feel well and lose the weight I will be happy I don't care who makes what!! I mean it cant be as unhealthy as all the crap we ate that made us fat.
     
  15. christmasfairy1

    christmasfairy1 Silver Member

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    I emailed them today and they said that traditionally they were always a nutritionally complete tmr at 4 packs a day but then p pl because of the cost decided on 3 packs a day which doesn't make it nutritionally complete hence the need for a vit supplement if you decide to only do 3 a day and not the 4 which was thier original vlcd plan .
     
  16. Starlight

    Starlight Gold Member

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    In that case they're being irresponsible selling packages which are 3 packs a day. Surely they should be only selling them as 4 pack sets. :confused: They shouldn't be encouraging people go only have 3 packs if you need 4 for all your daily nutrients. That just makes no sense. Exactly how much do they understand about Vlcds
     
  17. jennifer121

    jennifer121 Full Member

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    Good luck Mrs Blobby,
    Very curious to see how u get on,i must have a look at their website...cheers jen
     
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  19. mrsblobby38

    mrsblobby38 Silver Member

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    Well I was advised by S&S to have 4 packs a day!! they cant be responsible for people not following the diet, after all Exante say to have AAMW but so many people do not and Exante cant reinforce it can they?
    in fact i tried to order some slimming patches and he advised me not to as they were not recommended with the vlcd !!
     
  20. Starlight

    Starlight Gold Member

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    Yes but S&S sell packs advertised as '7 days full VLCD - 21 items' so thats suggesting 3 is enough and theyre selling them aimed at 3 a day instead of 4. At the very least its sending out very very mixed messages. No wonder people are only having 3 a day if theyre being marketed like that. If you need 4 a day for all your nutrients then surely they should be selling '28 packs, 7 days supply' :confused:

    Skipping AAMW isnt going to potentially damage your health though

    Really good to see they advised you against the patches :)
     
  21. mrsblobby38

    mrsblobby38 Silver Member

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    Hmmm I see what you mean well I will be having 4 packs as the meals and bars are only 135cals each . I am just so desperate for a different taste, I have a months supply of Exante and I have ordered a month supply of S&S so I will mix them when I am fed up with flavors and see how I go. I have been told the bars are smaller but I am getting the bulk when I try and eat an Exante bar at the moment I dont like the choc orange so that only leaves me with one flavor and I have had the same bar every day for a month lol thanks everyone for the feedback its great to hear different views x
     
  22. Starlight

    Starlight Gold Member

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    I definitely think theres a few things about their website they need to tweak if they want to be real competition with the others - the 3 or 4 pack thing being probably the most important.

    I have to admit the choc truffle bar looks lovely!

    Im intrigued by the 'High protein curry wafers' not sure I can see them being a big seller :eek: lol
     
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