thats ok - how do you do that? do you order by phone or online. i might try that, do they just replace or refund? i have loads that i cant stomach and dont know why think its when i was feeling ill and ate them and just felt sick so it put me off i ordered my second hamper today online and i have ordered qiute a few shakes otherwise would just be parsnip, mushroom and pea and ham soup!!! for lunch. xx