A couple of years ago my oh & I went to Wales his parents are both from welsh backgrounds & 2 aunts still live there. We chose to shop in a local shop rather than large supermarket, when I went in they were speaking English, I smiled looked around and asked for something, they switched to welsh & made out they didn't understand, they turned their backs on me! I got out my mobile and phoned auntie in law, explained in English knowing shopkeepers could understand me that they couldn't understand me and were being rude, would she speak to them, after the phone conversation with A-I-L they were all over me, but all I wanted to do was support a small family business!!!