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No delivery :(

hollycat

To infinity and beyond!
#4
My parcel arrived this morning (bumper pack of shakes and bars and water flavourings) I just unpacked it and no vanilla shakes or water flavourings :mad:
I have just emailed.
Hope your order gets sorted soon
 
#5
Oh no what a joke. I had never had trouble before but I had read other peoples troubles. I think they need to sort it out. They are getting bigger and more well known but obviously can't cope with the orders!
 

hollycat

To infinity and beyond!
#7
Hollycat I forgot to say I hope they post you your missing items
Me too!!
Have you recieved your order yet or heard from Exante?
 
#9
I was like that with my first order and was told by e-mail the hour slot my parcel was supposed to come but it didn't arrive and because it was a friday i had to wait till the monday and hope it would come then with no further contact from anybody (even apologising for missing the delivery time).
I got another e-mail from the courier company on the monday morning giving my the estimated delivery time that day and this time it did come but it meant i started a day later than planned so my weigh in is always a tuesday.

It is annoying when they charge you for a next day delivery isn't it!
 
#13
Yep , i agree too..... !
 


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