Good! Glad to hear you stood up for yourself. I HATE people who are rude, obnoxious and arrogant. Hate it with a passion! I'm one of those people who just has to say something sometimes. One day I'll get myself into trouble! I remember being in Woolworths (ahh good old Woolies, how I miss you!) and this woman asked about a Hancock DVD, they weren't priced up. The woman at the till told her how much it was, £10 or something, plus a free beanie hat. And the woman was just so rude to her, it's how much, well why isn't it priced, that's not cheap, why's it gone up, give me a hat to look at, no not that colour. I tried not to say anything and in the end I couldn't help her! And told her that there was no need to be so rude and obnoxious to some who is just doing her job, which is serving people, and not putting up with crap like that. That she didn't get paid enough to put up with people like her and she should treat them with a bit of respect. Her face, was hilarious! She just had this shocked look on her face, starting at me. At least she apologised though, and hopefully learnt!