• Upgrades have been completed! Including conversations, 😁😎🏀⚾⚽ Emojis and more.. Read more

They got my order wrong :(

I dont appear to be having much luck in starting this diet.
I've just opened my pack and counted everything and theyve sent me 12 thai chicken soups and only 2 veg grrrrr.
I have just emailed Exante and hopefully they will rectify this as i really dont want 12 chicken (prefer veg) oh honestly it can only happen to me :(
Get Rid of this ad and join in on the conversation for free today! Tap here!
Thanks Cybill I've just realised that they havent sent me any of the leaflets or advice booklets either so i've just sent another email saying how disappointed i am with their shoddy service after i've spent such a large amount of money. I'm so cross i could cry as i was so looking forward to this.


Silver Member
Hi. I didn't get advice leaflets either. I thought you just downloaded them. I spent 200 euro (£166) on the packs and I have to admit the lack of a leaflet surprised me. But it's all online anyway so.....


Little Picker

Wants smaller knickers!
Oh no how annoying :( I hope they rectify it soon for you. I was surprised at the lack of literature. I just got a fold-out leaflet and that was it. I guess they're keeping costs down and I'm used to getting tons of stuff from SW (I joined there three times!). A bit more 'stuff' alongside the shakes would have been nice though!!
I didnt even get a leaflet lol i'm over my tantrum now, feel sorry for who gets my disgruntled emails tomorrow lol, i dont care as long as they get me my veg soup and get rid of this chicken :)
Oh no sorry to hear you've had problems with your order, hopefully exante will sort it out pronto.

I've heard that quite a few people aren't getting the advice booklets with their packs, maybe exante are going to stop putting them in coz you can get the info on their website.
I think there is way more advice here on minis than you'd get from the booklet anyway.

Similar threads