Issues with site Satuday 25th July

Discussion in 'News' started by Pierce, 25 July 2009 Social URL.

  1. Pierce

    Pierce Administrator Staff Member

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    Hello everbody,

    I would like to first thank all those who wrote to me regarding issues with the site, it is most appreciated and when you’re at a point where you have gone through the whole manual of what to check for, they really really helped to keep me motivated.

    I’m sure everybody’s seen all sorts of interesting errors, such as "Database Error", with a box depicting a load of text like SELECT, or UDATE etc. Gateway errors and just nothing happening at all. Some of the page loads reported were 1800 seconds long! 30 minutes!!!

    I have been at this for over 6 hours now, and Mini has been talking to me all the way through.

    I did everything I could possibly think of, updated software, changed system settings and none of that helped. This is the same issue that happened this time last month (Around the 19th of June). What is happening is that the traffic between servers is being gastric banded only letting a trickle of information flow between servers.

    As an absolute resort I restarted all the servers and whatever it did opened up and everything started to flow.

    I will be making enquiries to the datacenter on monday to change the switch that connects the servers together as this is the only item I cannot change from here.

    Again, many many thanks to those who wrote to me to report issues and my apologies for any inconvenience it caused.

    Pierce
     
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  3. KD

    KD Gone fishing

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    That'll teach you not to take things apart to see how they work

    :D
     
  4. Roch

    Roch Minimins gal x

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    Thank u for sorting it out Pierce ur a very clever man lol x
     
  5. kae

    kae gunna be a fatty for ever

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    ooooh if i had the knowledge of pierce i would be dangerous lol
     
  6. fed-up-and-fat

    fed-up-and-fat hoping for a good loss

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    more dangerous pmsl

    Thanks Pierce, I thought it was my pc as I am fairly new to the site. Glad it is sorted, clever person

    Charlie xx
     
  7. Pierce

    Pierce Administrator Staff Member

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    I finally found the issue.

    It was to do with resolving hostnames, which would/can take up to 60 seconds.. which was killing the site.


    Sorry again for the trouble it caused.

    Pierce
     
  8. Jim

    Jim Big Boy

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    It happened again today Pierce. :p
     
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