Not happy with exante, messed up order.

[TT Tessie]

That's great news good on you for sticking at it. nothing worse than been saddled with wrong shakes, I can't stomach the chocolate def couldn't have "sucked" it up for a couple of days. :-D glad things got sorted

 

[Thetrigos]

That's a great result, always worth sticking at it when complaining, well done you x

 

[lady24]

very glad to hear they have sorted it out for you hun! x

 

[Blue Butterfly]

Well the guy just turned up to swap the boxes!
I was told it would be thursday.

So I have my yummy choc shakes now, woohoo.
I just wish they did a months worth of 1 flavour shakes instead of just 50 shakes which is only 16 days.

 

[misscphillips]

thats great news that they swapped and got them out quicker
agreed on a months worth of 1 flavour would be better

 

[Darcy15]

I wonder if they are having a bit of a problem with all the new January Exante starters, and being overwhelmed with orders?

The reason I say this is because my order arrived today and is wrong as well

I ordered 3 bumper packs and only have 2 so a significant shortage unfortunately - not to mention a lot of money!

Never had a problem before.

I will e mail them, and hopefully get it sorted.

 

[Blondiejules]

Result well done . Glad to hear they swapped them

 

[Darcy15]

Just wanted to say my order has been sorted out

Very nice, and apologetic email from Exante. The replacement order will be here tomorrow.

So, all is well

 

[cybill]

I just order 2 boxes of the 50, and that makes a month's supply; actually, ordered 4 lots of 50 this time, so have picked 4 different flavours and can mix them over the next couple of months.

Glad to hear they've sorted it.

 

[DustQueen]

Glad it's sorted

 

[Muslimah]

Yeah that's great news