Sorry I need to vent! I ordered a TSV from QVC last week - some bare escentuals mineral foundation and powders - at a good price with the option of two easy pays to spread the cost. It was supposed posted last wednesday and hasn't arrived. I phone up a couple of days ago and was assured it would get here by friday but still no sign of it. Now they are saying they will need to send me a declaration form to confirm it hasn't been received. But the product sold out on the day so they can't send me a replacement! So annoyed as QVC will have had my money in their bank account for a month earning them interest, and they will claim the costs of the lost package from the mail company. But I'm sitting here without my goodies, inconvenienced because I've had to chase them up several times and having loaned them some money for a month with no return! Do you think I should press them on this and what should I ask for if I can't get the product I ordered?